fbpx

Optimize Last Mile Experience Visibility

Get the technology to rapidly scale up and optimize your customer’s last mile experiences with real-time updates for exceptional fulfillment speed, convenience, and cost.

Demand Has Evolved for Last Mile Experience

Last-mile customer experience is the perception of consumers on their interaction with brands throughout the delivery process. Customers desire for real-time visibility of the shipment, direct communication with carriers and feedback about the services they receive.

Hence, the truth is businesses find it difficult to deliver their goods efficiently and keep their customers happy at the same time. Even the smallest of inefficiencies can drive up last-mile delivery costs and reduce their earnings, creating it difficult to provide an excellent customer experience.

Go Beyond Visibility For Fulfillment

Real-time tracking, powered by last mile analytics, of  robust enterprise-grade delivery management platforms drastically improves the visibility of ground-level logistics operations. It helps customers know exactly where an order is, when did the last-mile journey begin, what is the estimated time of arrival (ETA), who is going to deliver and more, at any given point in time.

On-demand, same day & scheduled delivery

Intelligent workflow with thousands of algorithm

Real-time, multi-enterprise visibility

Review & Rating for real-time feedback

Digital invoice with proof of delivery

Direct communication with drivers

Automated Dispatch & Delivery Routing

Boost last mile efficiency while keeping costs in check by automatically dispatching to the optimal fleet, driver and vehicle and engineering the optimal route.

 

Bongo Xpress’s intelligent dispatching algorithms are powered by AI and are highly configurable to meet your operation’s unique needs.

Real-Time Visibility and Communications

Ensure a smooth, on time delivery or pickup experience with real-time tracking and live updates.

Predict and prevent exceptions with in-app alerts and communication software between end customers, drivers, and dispatchers across multiple channels.

Branded Customer Experience

Start offering competitive fulfillment options that your customers will love. Bongo Xpress believes in true customer integration and branded experiences for them.

Automated smart notifications via SMS, Email and Webhook

Digitized customer feedback to understand and improve

Customer branded URL link for delivery task creation

Multiple delivery options and self-scheduling for the customers

Impacts on Your Last Mile Operations

Improve last mile delivery efficiency

Provide real-time visibility

Minimize delivery time

Increase customer satisfaction

Reduce operating costs and risks

Improve your bottom line

Discover What We Can Do for You

Smartest logistics solutions are now just one-click away!

Download our app on your smartphone and share with your community about your experience.

USER APP

PILOT APP

PARTNER APP

Leveraging the experience of e-commerce customers with simple but sophisticated technology which helps the businesses to adopt digitization at its best with automation in distribution as well.

© 2022 Bongo Xpress. All rights reserved.
Logos & Images are the Trademarks of their respective brands.